In the first podcast from Entertainment® Rewards & Incentives, Augeo CEO David Kristal shares his perspective on the evolution of loyalty and engagement—and what he believes lies ahead for the industry in a post-COVID world.
"During times of crisis, the status quo gets remade," says David to Entertainment SVP Jim Tachtmann. "And those that are the most agile, most creative and the fastest have a chance to be part of the reorder." As Jim points out, throughout the pandemic, Augeo never took its foot off the pedal.
They also discuss a range of topics, including Augeo's origins, the three pillars that make up the company's engagement philosophy, the power of emotion in the loyalty space and the excitement surrounding card-linking as a multi-channel engagement tool. Their conversation even covers the rise of the connected consumer, the indispensability of metrics and how loyalty has been challenged by the proliferation of choice in recent years.
Don't miss this fascinating discussion in Episode 1: Loyalty & Engagement Solutions presented by Entertainment® Rewards & Incentives—now streaming on YouTube.
How can organizations amplify their influence through authentic brand experiences at scale? The Augeo team was thrilled to bring this powerful topic to a global audience of HR leaders and dynamic change agents at CultureCon, where the future of workplace engagement is revolutionized.
By offering tailored experiences, embracing blockchain-backed digital assets and supporting social causes, businesses are equipped to meet the evolving needs and expectations of their audience—cultivating lasting relationships built on trust and shared values.