Case study

New incentives elevate sales by $4M

3
min read
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Overview

Our program strategy evolved through the implementation of a measurable performance improvement strategy, the launch of a state-of-the-art, global recognition, incentive and reward platform, and a comprehensive points-based merchandise and experiential award offering.  

The program structure changed from a role-based focus to a partner-tiered basis to better align with organizational goals for growth.  

Results

  • $4M increase in sales
  • 10% increase in program utilization
  • 91% satisfaction rate among customers
  • 13K new enrollees
Channel Loyalty
Loyalty
Engagement
Loyalty Program
Gamification
Rewards
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