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Incentive event wows as destination experience of a lifetime

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A leading commercial-stage biopharmaceutical company sought to reward and recognize more than 20 top-performing oncology managers with an unforgettable six-day experience in San José del Cabo, Mexico.

Challenge

The entire trip from start to finish needed to be extra special given that the previous year’s sales incentive event was canceled due to the pandemic.

Solution

As leaders in experience design and employee recognition, Augeo curated a spectacular, all-expenses-paid destination experience from ideation to execution:

First-class travel

Winners were treated to first-class travel and white-glove service in the form of convenient Gate Greets the moment they stepped off the plane.

Five-star accommodations

The prestigious Montage Los Cabos offered full-service cabanas and exclusive beachfront access to one of the top regional snorkeling destinations.

Strategic gifting

Surprise-and-delight gifting experiences included room drops, Maui Jim sunglasses fittings, sunset watercolor paintings and a variety of swag.

Gourmet dining

Dining experiences included welcome, farewell and cocktail receptions, open- bar lunches and dinners, food stations, agave tastings and more—elevated with custom décor and menus.

World-class activities

Daily activities provided the choice between spa treatments, forecaddie golfing, cooking classes and deep-sea fishing. Group activities included a Canyon Park zip-lining adventure.

Professional photography

To provide winners with lasting keepsakes, a professional photographer was employed to capture candid shots and group portraits throughout the six-day experience.

Results

From the first-class airfare and white-glove airport Gate Greets to the five-star resort accommodations, gourmet dining, custom décor and world-class activities, every component of this destination experience was meticulously crafted to exude opulence and prestige.

In a post-event survey, respondents indicated they were:

  • 97% satisfied with on-site gifting
  • 99% satisfied with customer service
  • 100% satisfied with transportation and accommodations
  • 95% satisfied with program content and creativity

“The entire trip was perfect!” —Attendee