Dining program ups point spend by over 200%

min read

Download a PDF

Overview

Streamlining our client’s established dining reservation process through a dedicated phone line and customer service center, Augeo provided a seamless experience for customers to make reservations and address concerns.

Acting as culinary concierges, customer service reps facilitated bookings and managed payments, ensuring a hassle-free customer journey that exceeded expectations—delivering an exceptional customer service experience to remember.

‍

Results

1.5K annual program inquiries
200%+ increased redemption rate

Incentives

Customer Loyalty

Loyalty

Keep learning. Keep learning.

Case study

Debut event success fueled by a dedication to DEI & wellbeing

For our social change nonprofit client, Augeo curated an extraordinary debut event aimed at emphasizing inclusivity and fostering growth for a vibrant community of supporters, practitioners, clients and sponsors.