Almost every facet of our daily lives has evolved over the past year in the face of unprecedented challenges, yet the core drivers of human behavior remain constant. Looking through the lens of loyalty and engagement at this critical juncture, you might wonder: What's next for the human experience? Augeo CEO David Kristal hosted a virtual Fireside Chat to discuss this fascinating topic with other industry experts. Read on to catch up on the conversation.

Ken Greer, Augeo CMO, recently had the opportunity to participate on a panel discussion about Gamification. While the three presenters came from different backgrounds, all agreed that "gamification" is not just playing games. Gamification can help organizations accomplish tangible business goals such as fostering collaboration or team building, increasing consumer product knowledge or training a workforce. The key to a successful gamification strategy is to keep in mind that "the game" is not the end game. Rather it is a means to a business-driven outcome.

'Tis the season…for a fresh start. We're hustling and bustling at home and in the office in an effort to kick off the new year, prepare for all that Q1 brings, and collaborate with people who matter most to our business.

Do you remember the last time you received a thank you note? Can you recall how it made you feel? Probably pretty positive. Positive about the person who sent it to you, positive about the action you were being thanked for, and more likely that you’d do the same thing again if given the opportunity. All this positivity from a simple thank you note.

You've probably heard that Roosevelt quote a thousand times, but we thought we'd kick off a blog on the importance of leadership support using a quote from one of the nation's great leaders.

The benefits of employee engagement are undeniable. Elevated engagement positively impacts business metrics such as retention, safety, wellness, teamwork, quality, productivity, and profitability. Managers benefit because it provides them with a mechanism to positively influence employee satisfaction, happiness, workplace learning, collaboration, and, ultimately, output. Employees benefit from an engagement program because they feel appreciated and acknowledged.